Shipping policy

Shipping policy

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Please note that there are potential delays due to COVID-19 and the high volume of orders. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

We offer flat rate shipping to Ireland. 

We offer free shipping on orders over €100. 

Shipping option

Estimated delivery time

Price

Ireland

2 to 5 business days

€9.99

Orders over €100
2 to 5 business days
€0

Local delivery

Free local delivery is available for orders over €100 within Tipperary, Ireland. 

Deliveries are made from 9 am - 8 pm on Monday - Sunday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

International Shipping

We offer international shipping to the following countries: Malta, France & Germany. 

At this time, we do not ship to the US & UK. 

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Shipping option

Estimated delivery time

Price

EU 

4 to 7 business days

€12.99

Asia

7 to 14 business days

€12.99

Rest of World 7 to 14 business days €12.99

 

Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Quantum MVMT is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@quantummvmt.com with your name and order number, and we will look into it for you.

Include a link for customers to track their order if available.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@quantummvmt.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@quantummvmt.com.